Protocols to Reduce the Spread of Germs:
Physical distancing (2 metres) will be maintained wherever possible: in the counselling office, and in hallways. Chairs in the office have been set up to be 2 metres apart.
Unless distracting to clients, a new highly rated air purifier will run on the highest setting during all sessions
The window will remain open during all sessions without exception
I wash my hands before and after each client. Clients are asked to wash/sanitize their hands upon arrival at the office and after using bathroom facilities.
I sanitize all surfaces touched during sessions, i.e. light switches, doorknobs, bathroom, etc.
Clients will be asked to only using waiting areas in the building where they can maintain 6 feet apart from other patrons. If this is not possible, please wait for me outside, and inform me of this via text message.
All payment and receipt transactions will be touchless and wireless.
Masks will be worn at all times, unless clients have valid requests for exceptions. I will have a mask on hand for myself, I ask that you bring your own as well.
For the time being, I ask that you bring your own beverage.
Risk of Covid-19 Exposure:
While I will do my every effort to prevent the spread of Covid-19 and other viruses in my office/practice, I cannot guarantee that you will not contract Covid-19 or other viruses during our meeting.
Rescheduling or Moving Appointments Online:
If at any point, you decide you would feel safer with a telephone or video sessions, I will happily honor this.
If there is a resurgence of the Covid-19 pandemic or if other health concerns arise, pending direction from our public health authorities and my counselling regulatory body, I may suggest or require that we transition back to telephone or video sessions in future.
All clients will be screened for Covid-19 symptoms and risk of exposure within 24 hours of each in person session.
Symptoms and Health Risk Assessment:
If you or any of my clients has any of the following symptoms or risk factors, you/they will be asked to either meet me online or re-schedule your/their appointment:
have had cold or flu symptoms in the last 14 days or someone in your homes or who you have been in close contact with has had symptoms including: fever, chills, new or worsening cough, shortness of breath, sore throat, and new muscle aches or headache.
have been in close contact with someone who has been confirmed as having Covid-19 in the last 14 days.
have arrived from outside of Canada in the last 14 days.
If I believe to have been closely exposed to Covid-19 or if I am sick with any of the above symptoms, or any illness that might be contagious, I will offer to see you online or re-schedule our appointment, I ask that you do the same. In either of these cases, I will waive any last minute cancellation fees.
If you arrive for an appointment and I believe that you have any of the above symptoms, or that you have been exposed to Covid-19, I will ask you to leave the office, and offer to follow up via telephone or video.
Testing positive for Covid-19 and confidentiality:
If I test positive for the coronavirus, I will notify you so that you can take appropriate precautions.
If you have tested positive for the coronavirus, I may be required to notify local health authorities that you have been in my office. If I need to report this, I will only provide the minimum information necessary for their data collection and will not give any details about our visits.