ShorelineBookings@gmail.com 
 (778) 744 - 3021

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​​Protocols to Reduce the Spread of Germs:

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• Physical distancing (2 metres) will be maintained wherever possible: in the counselling office, and in hallways. Chairs in the office have been set up to be 2 metres apart.

• Unless distracting to clients, a new highly rated air purifier will run on the highest setting during all sessions

• The window will remain open during all sessions without exception

• I wash my hands before and after each client. Clients are asked to wash/sanitize their hands upon arrival at the office and after using bathroom facilities.

• I sanitize all surfaces touched during sessions, i.e. light switches, doorknobs, bathroom, etc.

• Clients will be asked to only using waiting areas in the building where they can maintain 6 feet apart from other patrons. If this is not possible, please wait for me outside, and inform me of this via text message.

• All payment and receipt transactions will be touchless and wireless.

• Masks will be worn at all times, unless clients have valid requests for exceptions. I will have a mask on hand for myself, I ask that you bring your own as well.

• For the time being, I ask that you bring your own beverage.

 

Risk of Covid-19 Exposure:

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While I will do my every effort to prevent the spread of Covid-19 and other viruses in my office/practice, I cannot guarantee that you will not contract Covid-19 or other viruses during our meeting.

 

Rescheduling or Moving Appointments Online:

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If at any point, you decide you would feel safer with a telephone or video sessions, I will happily honor this.

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If there is a resurgence of the Covid-19 pandemic or if other health concerns arise, pending direction from our public health authorities and my counselling regulatory body, I may suggest or require that we transition back to telephone or video sessions in future.

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All clients will be screened for Covid-19 symptoms and risk of exposure within 24 hours of each in person session.

 

 

Symptoms and Health Risk Assessment:

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If you or any of my clients has any of the following symptoms or risk factors, you/they will be asked to either meet me online or re-schedule your/their appointment:

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• have had cold or flu symptoms in the last 14 days or someone in your homes or who you have been in close contact with has had symptoms including: fever, chills, new or worsening cough, shortness of breath, sore throat, and new muscle aches or headache.

 

• have been in close contact with someone who has been confirmed as having Covid-19 in the last 14 days.

 

• have arrived from outside of Canada in the last 14 days.

 

If I believe to have been closely exposed to Covid-19 or if I am sick with any of the above symptoms, or any illness that might be contagious, I will offer to see you online or re-schedule our appointment, I ask that you do the same. In either of these cases, I will waive any last minute cancellation fees.

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If you arrive for an appointment and I believe that you have any of the above symptoms, or that you have been exposed to Covid-19, I will ask you to leave the office, and offer to follow up via telephone or video.

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Testing positive for Covid-19 and confidentiality:

If I test positive for the coronavirus, I will notify you so that you can take appropriate precautions.

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If you have tested positive for the coronavirus, I may be required to notify local health authorities that you have been in my office. If I need to report this, I will only provide the minimum information necessary for their data collection and will not give any details about our visits.